Course curriculum

    1. Welcome to the Email & Diary Management

    2. How to avoid a £500k fine as a Virtual Assistant

    1. First things first

    2. First things first, cont'd

    3. FAQs

    4. FAQs cont'd

    1. Client Questionnaire

    1. Accessing Client Accounts

    2. Accessing Client Accounts cont'd

    1. Folders / Labels / Tags

    2. Folders / Labels / Tags, cont'd

    1. Tackling a Neglected or Busy Inbox

    2. Tackling a Neglected or Busy Inbox, cont'd

    3. Tackling a Neglected or Busy Inbox, cont'd

About this course

  • £39.00
  • 32 lessons
  • 0 hours of video content

Discover your potential, starting today

Social proof: reviews

5 star rating

Cracking!

Linda Johnson

I am working my way through the bundle and have just finished the Email and Diary course. Very thorough, the videos are great and bring what you have just read, to life. Makes it so much easier to see examples worked through. Some super tips in he...

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I am working my way through the bundle and have just finished the Email and Diary course. Very thorough, the videos are great and bring what you have just read, to life. Makes it so much easier to see examples worked through. Some super tips in here on managing both email and calendar to really make a difference for clients.

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5 star rating

Absolutely Brilliant

Bernice Compton

I've just completed the Diary Management Course and now I just want to sort out someone's Emails and diary!! Hmmmm, I should probably do something about my own too!!! Seriously though, Catherine breaks everything down so simply and makes it eas...

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I've just completed the Diary Management Course and now I just want to sort out someone's Emails and diary!! Hmmmm, I should probably do something about my own too!!! Seriously though, Catherine breaks everything down so simply and makes it easy to follow. I'll be looking at the other courses too now!!!! Thank you Catherine, brilliant

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5 star rating

Very Informative

ALISON Stuart

This course has enabled me to have confidence in managing emails and diaries. In reality, I already knew much of this from managing my own accounts and calendars but as I say, you don't always trust that you have marketable skills. I now believe I...

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This course has enabled me to have confidence in managing emails and diaries. In reality, I already knew much of this from managing my own accounts and calendars but as I say, you don't always trust that you have marketable skills. I now believe I can sell my expertise easily in these areas. Plus the course is delivered well and is easy to understand. Great value for money too.

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5 star rating

Definitely more confident !!

Jackie Benjafield

Thank you so much!! Even getting my head around the email and diary management was worrying me but now I feel absolutely fine with taking it on! Very clear teaching which Catherine makes fun and engaging. Now to finish the starter guide!

Thank you so much!! Even getting my head around the email and diary management was worrying me but now I feel absolutely fine with taking it on! Very clear teaching which Catherine makes fun and engaging. Now to finish the starter guide!

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5 star rating

Very informative

Sarah Marshall-Gill

Great course, very informative and easy to understand

Great course, very informative and easy to understand

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5 star rating

Brilliant! Perfect for a complete beginner

Laura Jennings

I have no experience in managing anyone else's diary or inbox other than my own, but this course has given me everything I need to feel confident in offering this service. I genuinely thought it was brilliant. Even my own inbox needs a detox now! ...

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I have no experience in managing anyone else's diary or inbox other than my own, but this course has given me everything I need to feel confident in offering this service. I genuinely thought it was brilliant. Even my own inbox needs a detox now! But I know how to do that now, thanks to this course. Fantastic value for money.

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5 star rating

Helpful!

HELEN GEORGIOU

New to all of this. This course teaches you how to organise your client's emails and calendar. Whilst doing the course, I have practised on my numerous email inbox accounts, and it has become almost obsessive! This is a great course, with use...

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New to all of this. This course teaches you how to organise your client's emails and calendar. Whilst doing the course, I have practised on my numerous email inbox accounts, and it has become almost obsessive! This is a great course, with useful tips that I never would have thought of, as this is all new to me. If you haven't got a clue about email and dairy management, this is the course for you!

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5 star rating

Another excellent course

Susan Fleming

Having managed busy schedules for 20+years, this was just a nice refresher for me (but is also comprehensive if you are totally new to offering email/diary management) and reminder that I do have the skills needed to be VA. I used my husband's ...

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Having managed busy schedules for 20+years, this was just a nice refresher for me (but is also comprehensive if you are totally new to offering email/diary management) and reminder that I do have the skills needed to be VA. I used my husband's Gmail account to practice on (a typical Neglectful Ned), reducing it from 2500 to 5! Now he has his own business, getting rid of the junk will help me to help him and he won't miss those HMRC updates!

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